Born 1980 to 1994, they’ve been called “pampered,” “nurtured” and even “spoiled.” Raised with astounding conveniences and immediate electronic feedback, they’ve been simultaneously disheartened by negative impacts to trust coming right into their living rooms in an age of overextending media and never-ending awareness of world tragedy, terrorism and economic disaster. Coddled by parents wanting their kids to have everything they didn’t have, they sometimes set their work thresholds low. As a proud parent to a couple of these high functioning “millennials,” I understand their perspective and see an opportunity to mentor.
As a Baby Boomer, I firmly understand that my generation hasn’t exactly “gotten it right,” and while I’m proud of personal accomplishments and the accomplishments of my generation on the whole, I certainly recognize the opportunity for improvement. To improve from one generation to the next is the very definition of progress. It is not only the right but also the responsibility of each generation to improve upon the previous generation. So, who are we to tell Gen Y they are wrong?
Should the entire generation stand united with determination to work less and tolerate less stress, maybe change can be effected. I can already tell you, however, that several young members of this group are stepping up impressively. In my generation, if you don’t work relentlessly, someone else will step up and steal the opportunity. It’s simple competition and free enterprise. In my generation, I don’t know how to serve my family, serve my community and serve my sense of pride and accomplishment without hard work and high stress tolerance. These are essential survival and self-esteem skills I deem critical. Wellness experts argue we need lower stress tolerance. A hopeless workaholic myself, I believe the answer lies in balance. Often multi-tasking, Gen Y's tasks are not always work related.
Regularly invited to speak to CEO’s, HR/OD professionals, corporate teams and media reporters on this topic, I guarantee this is an issue of popular concern. As always, we must remember that each generation is comprised of individuals, individuals who are exceptions to the baseline rule of any generation. Nonetheless, we must measure each generation by the median characteristics.
I think back to a sitcom which quoted “We were so busy giving our kids what we didn’t have, we forgot to give them what we did have.” Determined to do things differently than our parents, we Boomers applied different concepts to parenting. Is Gen Y reversing the process? We are now pummeled with media discussing the low tolerance, impatience and neglectful parenting skills of Gen Y as they begin to raise kids. We hear stories of child abuse. Programs like “The Baby Borrowers” mock this generation’s ability to parent, albeit these couples are very young. Has my generation created monsters?
I think not. I believe we simply need to step up and transfer knowledge without crushing their idealism and determination to lead a healthier, more well-balanced life. We simply need to mentor this generation and help them learn lessons, if at all possible, without forcing them to attend the same “school of hard knocks” we did. Yes… I know “that which doesn’t kill you makes you stronger.” (Quite frankly, I’m a testament to that old adage.) However, if they can learn a few things more quickly than we did through our patience and mentoring, hopefully this new generation can keep the progress rolling forward. Once we transfer the knowledge, I’m quite certain they’ll still run into a whole new set of challenges, but it just might be the “college of hard knocks” with advanced learning to benefit us all.
Jessica Ollenburg - Saturday, August 16, 2008
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"Friendship" is risky in the work environment. Several years back I worked with our local Fox affiliate to create a television news piece "Dating in the Workplace," and many of the same rules apply. Bias, competition and goal conflicts enter the relationship. Friendship may be an illusion from the start, a "power play" or public relations initiative. The healthiest "social" friendships seem to emerge between employees who lack career hope and ambition, bonded in their contentment with the status quo, probably snickering at those "playing the game" to climb the corporate ladder. Such predictable alliances are noticeable by management, branding all participants as guilty by association, injured in upward mobility simply because of their chosen "friendships."
During 30 years of study, I’ve watched people accept employment with large companies to "make friends." Similarly, I’ve watched people strictly avoid friendships at work. As the rules for friendship and teamwork can differ dramatically, they may present conflict. With multiple definitions and interpretations of "friendship," complexity abounds. Typically, this arrangement of personal camaraderie, without boundaries or specific goals, hinders upward mobility in the organization if not funneled properly into teamwork and alignment with corporate goals. Too often friends lateral in the organization can betray one another, selling out for upward mobility. Both vertical and lateral friendships are risky. Healthy employment choices are those made for the right reasons, bringing appropriate expectations.
Jessica Ollenburg - Saturday, August 16, 2008
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Nearly 300,000 U.S. kids are diagnosed with juvenile arthritis. I suspect that with proper screening, that number would escalate exponentially. Children, however, often don't know they feel differently or suffer more discomfort/limitation than other kids.
In the recent past, we've certified arthritis as the #1 leading disability, having diagnosed 46 million people in the U.S. Kids are still sadly overlooked and need increased awareness and support. Government spending does not focus on research toward this disease to the same extent funds are allocated toward diseases that have lesser impact. 10 years ago, when I began a personal and professional volunteer campaign to build awareness for Juvenile Arthritis, I found it sadly overlooked. Due to new information, today that's changing! New studies and the outpouring of support to these
campaigns have pushed it farther onto the radar for the Foundation's very successful initiatives, public awareness and much needed US congressional support.
Advocating to US congressional reps this past February, I can assert with certainty that we are close to our goals and making progress with every voice and every individual supporter's advocacy. Following our advocacy, 12 states including our chapter were singled out to receive additional Center for Disease Control (CDC) Funding. Additionally, we have gained support of congressional majority and have earned recommendation for additional nationwide CDC and NIH funding. The
Arthritis Prevention, Control & Cure Act needs your support to make this happen. We need a push to "mark up" so that this promise becomes actionable and not just a thought and intention.
We need to overcome the serious lack of pediatric rheumatologists, increase youth screening and at least allow U.S. research and disease control investments to keep pace with inflation.
Today's kids are tomorrow's adults! Those not moved by the impact on lives can certainly be moved by the $128 billion annually these unchecked diseases cost our taxpayers.
Please advocate today - you can do so right from where you're reading this message at
http://capwiz.com/arthritis/home/
Jessica Ollenburg - Saturday, July 26, 2008
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Tear down the thought of a management "ivory tower." Workplace power is available to all!
Whenever I hear employees actually criticizing a co-worker for "kissing up" to a supervisor, I either scratch my head or roll my eyes. The ambiguity of this phrase leads to derogatory interpretation of sometimes highly successful workplace practices.
If this term refers to recognizing and playing to workplace power in an effort to augment one's own career power, then every responsibile individual with a hint of motivation toward self-interest should "suck up." However, it is certainly controversial to sacrifice one's integrity and core values long term for workplace advancement. That situation would be a great topic for a new blog entry and needs to be excluded from this argument.
While it's clear that "employers of choice" create teams where employees and employers work together willingly toward clear and collaborative goals, I certainly agree many employers -- and employees -- "miss the boat" here. Where an employer hears employees derogatorily tossing this term around to incumbent coworkers, an employer must ask "am I doing something wrong?" The answer could lie in failing to communicate and create an appropriate system of performance outcomes. The answer could also lie in hiring the wrong people.
Where an employee finds his/herself actually thinking that playing to and respecting power is not beneficial, the employee should re-evaluate his/her own career advancement methodology, goals or work ethic. That employee might also wish to question if s/he is working for the right employer.
More info at AskHRS.com.
Jessica Ollenburg - Sunday, July 06, 2008
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Some find it endearing, while many find it insulting.
The terms "kiddo," "dear" and "hun" are controversial, incurring a wide range of audience reactions. Know your audience.
Inherent in our culture and language is the bad habit of hearing some "cute" catch phrase, adopting it and then repeating it without ever really thinking about it. Business relationship building clearly suffers from this damaging practice.
Calling someone "kiddo" is often interpreted as disrespecting and demeaning, a borderline attack on anyone over the age of 5. The target of this term often feels defensive, conjuring such objections as -- "If you’re going to choose to disrespect the number of years I’ve endured, please don’t disrespect the challenges I’ve overcome, the good deeds I’ve contributed, the studies, accomplishments, dedicated parenting, charitable efforts,"... yadda…yadda... I rant to prove the point.
The point is... language sets the tone for workplace, customer service, negotiation, leadership and all business relationship building, so as always, choose your words and your tone carefully. Condescending words such as "kiddo" and "hun" have no respectable and respectful place in business relationships. Even children aspiring to maturity don’t like this label, so why would we assume a positive response from any adult?
With 25 years of validity and correlation studies including regression analysis and t-testing, the HRS Assessment Center (HRSAC) has established norms and preferred indicators for relationship building behaviors. I can assert with complete certainty that behaviors pointing to demonstrated respect are overwhelmingly the most underused toolset in our culture – and yet the most important to relationship building on the whole.
More info at AskHRS.com.
Jessica Ollenburg - Sunday, July 06, 2008
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